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Reset Jabber
As a first troubleshoot method, resetting Jabber is likely to fix a lot of issues:  1. Open Jabber, and select the circle on the the top left o...
Thu, 22 Jul, 2021 at 3:16 PM
Instructions for scheduling and/or setting up a video conference for DMACC faculty and staff (Teams)
Are you the host, or did you receive an invitation to join a video conference? If you're the host, you will need to schedule a Teams meeting. Here ar...
Wed, 23 Mar, 2022 at 12:51 PM
Cisco Voice Mail Cheat Sheet
Unity Voice Mail Cheat Sheet     To Set Up Your Mailbox: Dial: 54444 (or Press MSG Key) Enter the assigned Password:  #### and press #  Follow Voice ...
Tue, 8 Mar, 2022 at 2:38 PM
How to Report Phishing Emails
The Phish Alert button is the best way to report potential phishing emails to Tech Support.   Below is a quick reference on what to report by using the Ph...
Wed, 9 Feb, 2022 at 8:29 AM
DMACC Personal Computer Equipment and Software Support Policy
For personal computers and equipment, DMACC offers limited technical support for issues related to online classes only. We do not provide the following s...
Wed, 26 Jan, 2022 at 7:44 AM
Respondus LockDown Browser - Student Support Lockdown Browser Help Center: Knowledgebase: Student Support FAQs: h...
Mon, 24 Jan, 2022 at 3:12 PM
Wed, 5 Jan, 2022 at 9:19 AM
Wireless troubleshooting /No WIFI access.
Wireless difficulties can often be solved by following these few steps. 1. In the following box type the word " settings "  . 2. Click on &quo...
Mon, 22 Nov, 2021 at 2:31 PM
Owl Camera Setup Requests
Please connect with the building/room administrator for a Meeting Owl you can use.  Systems Integration no longer sets up Meeting Owls for events.  We’ve pr...
Fri, 5 Nov, 2021 at 10:59 AM
Meeting Owl Setup Instructions
Fri, 5 Nov, 2021 at 10:12 AM