Ask A Question Tech Support Request

Tech Support

Reporting Phishing Links
How to report a phishing email Webmail  Go to your myDMACC page. Click on WebMail. Find the suspicious email. Right click it. Scroll down to the secu...
Wed, 22 Sep, 2021 at 3:34 PM
Wiley Plus Support Contact
Publisher, Wiley Plus student support link:  https://wpsupport.wiley.com/s/contactsupport
Tue, 21 Sep, 2021 at 8:05 AM
Connect Airpods to Cisco phone
Make sure that your Airpods are charged and inside their case. Select the settings cog wheel on your phone. Select the Bluetooth option which is number...
Mon, 20 Sep, 2021 at 11:20 AM
How do I sign in to the DMACC mobile app?
The DMACC mobile app will ask for your DMACC ID number (90#) and six-character PIN. If the PIN you're using is something you received in a letter or em...
Mon, 20 Sep, 2021 at 7:44 AM
Elmo Doc Cam displays "Main activity is not working" or constantly returns to menu.
Fix: unplug the Elmo Doc Cam for 30 seconds. Plug back in and wait until red lights stop flashing. Turn on and should be working normally.
Wed, 15 Sep, 2021 at 3:14 PM
How to Save a Degree Works Plan as a .pdf
Wed, 15 Sep, 2021 at 11:11 AM
Collaborate Mic/Camera Troubleshooting
For the best experience, make sure that you are using Google Chrome, as it is the most compatible with Collaborate Ultra. Check that your browser is fully...
Thu, 9 Sep, 2021 at 6:09 PM
Setting Duplicate Screens in the Classroom
There has been a known issue with instructor setups when they power on their system and either the TV is blank or the PC Monitor is blank. To remedy this u...
Thu, 9 Sep, 2021 at 11:31 AM
How to create groups in Microsoft Teams
This is your guide to create groups in teams, this can be used for each Academic Discipline if you are a chair and need to organize said groups. This is ...
Tue, 7 Sep, 2021 at 2:53 PM
How do I access my DMACC?
To sign in select the myDMACC button at the top of the DMACC home page. The direct link is: https://my.dmacc.edu Use your email address and password to ...
Fri, 3 Sep, 2021 at 3:22 PM