Ask A Question Tech Support Request

Tech Support

I can't see my course in my Blackboard list.
All courses in Blackboard will appear one day before the course starts. If your course begins more than one day away, this is why you don't see it appe...
Fri, 4 Sep, 2020 at 11:19 AM
BB Collaborate Audio / Video
For web-based meeting platforms, including Blackboard Collaborate, your web browser must be allowed to use your camera and microphone to work properly. For ...
Fri, 4 Sep, 2020 at 9:43 AM
Learn More About Microsoft Teams
Microsoft Teams Video Training
Wed, 19 Aug, 2020 at 11:55 AM
MyLab - Can I access a DMACC PC from home with an internet connection?
You can access MyLab, a virtual DMACC PC, by going to https://mylab.dmacc.edu MyLab virtual machines emulate a DMACC campus computer. In other words, yo...
Mon, 13 Jul, 2020 at 8:35 AM
How can I update my personal email address with DMACC?
You can change or add your email address through the Web Info System via myDMACC. The steps for that are listed below. Navigate to myDMACC. Log in usin...
Tue, 7 Jul, 2020 at 7:49 PM
How do I change my preferred name online?
You can set a preferred name through the Web Info System. The preferred name you enter here will appear on class schedules, class rosters, and similar resou...
Tue, 7 Jul, 2020 at 3:40 PM
Microphone Troubleshooting Steps
If you are troubleshooting a Microphone you should confirm that the settings within Windows are configured properly. The best way to test a Microphone would...
Tue, 7 Jul, 2020 at 2:16 PM
What is the DMACC RAVE alert system?
The DMACC Alert - Emergency Notification System (RAVE) can quickly alert DMACC students, faculty and staff of any delays or cancellations of class, from eit...
Tue, 7 Jul, 2020 at 3:20 PM
Faculty / Staff Only DMACC Issued Laptop - VPN Setup Instructions
If you have a DMACC issued laptop and you'd like to have access to Banner and network drives from home through the VPN, please follow the instructions ...
Mon, 6 Jul, 2020 at 11:41 AM
How do I install Microsoft Teams?
Go to https://teams.microsoft.com/and sign in with your DMACC email address. Then, you will be taken to the myDMACC sign in page to enter your password....
Wed, 1 Jul, 2020 at 12:21 PM