FREEZE REQUESTS PROCESS UNTIL 7/15/20

Memberships are on Freeze until August 1, 2020

You have the option to extend your membership freeze until November 1, 2020

Membership Freeze requests can be made at Membership Request

This will create a ticket for the membership team to complete.

All membership freeze requests need to be submitted by July 15, 2020 to process before the August 1, 2020 draft.



MEMBERSHIP FREEZE

Memberships may be placed on a freeze 1-time/year up to 3 months.  

Your membership will not draft for up to 3 months, the membership will auto-start at the completion of the freeze. 

The freeze allows you to avoid repaying the joining fee when you would like to restart your membership.  

Complete a freeze form at the membership desk to begin your membership freeze.  

We just ask for a 10 day in-person written notice to process a freeze.    

*Memberships on Freeze must reactivate in order to cancel with the 30-day cancellation notice.


Why do we ask for in person freezes?


We ask for the in-person written notice for a few different reasons:

  • To provide a written documentation of the cancellation/freeze request.
  • To verify the understanding of the last membership draft and when the membership ends/starts.
  • To verify that the person making the cancellation/freeze request is the member of the facility.

There a other back office administration purposes for the policy, but most importantly it is to protect the member and verifying understanding.