DMACC Tech Support will troubleshoot printer network related issues.  Hardware (jams, noises) and print quality issues should be reported to Marco by the printer user.  

Instructions for contacting Marco are below.


Please email or call our Managed Print Services Client Care Team for general device service and supply questions at:

When emailing about a device, please include:

  • Serial Number - (ID Number on Marco Sticker)
  • Make and Model
  • Location
  • Contact Person Name and Number
  • Description of Service or Supply Requested

This email/phone number is monitored from 7:30 a.m. to 5 p.m., and questions will be routed to the appropriate personnel within Marco.