1.    For employees leaving DMACC, the Network Systems Analyst at the former employee’s campus location should disable the account at the end of their last day, then purge the account after 30 days in accordance with our Network Account Retention and Terminations Policy.   Please Click Edit  and note below this comment when action is taken.


 


2.     Telecom will update the phone if applicable.  Please click Edit  and note below this comment when action is taken, or if no action is necessary.


 


3.       On-Site Support will also be included in this queue to take advantage of re-imaging or replacing their computer if necessary.  Please click Edit  and note below this comment when action is taken, or if no action is necessary.


If Telephone and Computer update actions are complete the ticket can be solved when the account is purged.