"Your External ID Cannot Be Determined" - Error message when attempting to connect to Web Info System in myDMACC.
Modified on: Fri, 16 Aug, 2019 at 1:23 PM
When you enter the Web Info System, you may encounter a message saying that your external user ID cannot be determined. This is a browser cache issue. Please see our support article for clearing your browser cache.
Once you clear this and sign back in, the issue will be resolved.
How do I clear my browser cache?
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